Homes Without Harm - Safe Spaces Initiative
Because Every Home Should Be a Place of Safety
As a letting agent and property manager, we believe that a home should be more than just four walls—it should be a place of safety, stability, and support. Unfortunately, we recognise that behind some doors, issues such as domestic violence, drug abuse, human trafficking, child neglect, alcohol dependency and other negative life habits can take hold, affecting individuals and families in devastating ways.
Our Role as a Property Management Agent in Safeguarding
While we are not social workers or law enforcement, our role in managing properties gives us a unique insight into what happens within the homes we let and oversee. Through routine property visits and tenant interactions, we may come across signs that something is not right. We take this responsibility seriously and are committed to doing what we can to help safeguard vulnerable individuals.
Our Policies on Identifying and Reporting Concern
Our team is trained to recognise potential signs of abuse, neglect, or criminal activity when conducting property inspections or engaging with tenants. While we respect every tenant’s privacy, we also have a duty of care and will take appropriate action if we suspect a serious issue, including:
• Noting signs of distress – such as unexplained damage to property, frequent noise disturbances, or clear signs of fear or coercion.
• Identifying potential neglect – especially where children or vulnerable adults appear to be living in unsafe or unsanitary conditions.
• Recognising signs of illegal activity – including properties being used for drug production, trafficking, or other forms of exploitation.
• Raising concerns where necessary – If we have reason to believe someone is at risk, we may contact relevant authorities, including the police, social services, or charities that specialise in support.
Where to Get Help
If you or someone you know is experiencing abuse or needs support, there are organisations that can help:
• Domestic Abuse: National Domestic Abuse Helpline – 0808 2000 247 (www.nationaldahelpline.org.uk)
• Child Abuse & Neglect: NSPCC – 0808 800 5000 (www.nspcc.org.uk)
• Modern Slavery & Trafficking: Modern Slavery Helpline – 08000 121 700 (www.modernslaveryhelpline.org)
• Drug & Alcohol Support: FRANK – 0300 123 6600 (www.talktofrank.com)
• General Support & Advice: Citizens Advice – 0800 144 8848 (www.citizensadvice.org.uk)
Our Commitment to Safe Homes
We are committed to making sure that the homes we manage are not just places to live, but safe spaces where people can thrive. By being vigilant and proactive, we hope to play a small part in making a big difference. If you ever need advice or support regarding a property-related safeguarding concern, please don’t hesitate to reach out to us confidentially.