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Training

Working in association with Training for Professionals, an independent family owned firm, to deliver industry training for the local authority 'Landlord Accreditation Schemes' across England and Wales. With specialist subjects including Deposit Protection and Basic and Intermediate Law for Lettings, these courses are designed to promote best practice within the property management sector.

If you are an agency looking for a bespoke training programme, we can offer a tailor made solution and would be happy to discuss your requirements in more detail. Courses on the following subjects are available via the Training for Professionals in-house system. If you are interested in attending any of the courses, please contact us for more information.

Dealing with Anti-Social Behaviour in a Rental Property and the Pitfalls of Property Management.

Description

Being a landlord isn’t always as plain sailing as people are led to believe. Live and let live isn’t an attitude that a responsible landlord may adopt when it comes to handling reports of anti-social behaviour in the property that may be affecting those directly living in close proximity. Balancing up your legal responsibilities and your expected involvement in the unruly actions of your tenants as well as understanding the management process of these situations and ensuring you keep your sanity at the same time, is the focus of this course. Exploring areas of The Crime & Policing Bill…

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Housing Health and Safety Rating System (HHSRS) training for landlords

Description

Since March 20th 2019 new legislation requires landlords to ensure they are meeting their existing responsibilities with regards to property standards and safety. Under this Act landlords and letting agents are required to ensure residential lets including common areas are fit for human habitation at the beginning of the tenancy and throughout. This act provides an additional means for tenants to seek redress by giving them the power to hold their landlord to account without having to rely on their local authority to do so. What are your new found responsibilities towards the safety of your tenant? How can you best…

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Agency Law

Description

This half day course instructs delegates how to secure a safe and legal relationship with their Landlords. Constructing your Agency Agreement/Terms of Business properly within the remit of UK Law and making sure your staff understand your agency's obligations is vital.

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Understanding Inventories

Description

A full day course that examines what makes a good inventory, looking at legal definitions, safety issues, Health and Safety Legislation and landlord and agents ‘duty of care’.

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Possession Proceedings

Description

These two half day courses - Accelerated Possession Proceedings and Open Course Possession Proceedings - have a very practical focus. We work with the real forms and go through “real” possession actions as though you were going to court, but using imaginary case material. Complete the notices, court application, see the forms sent to the defendant and back to you, see the judgement and even apply for enforcement of your possession action. These course are very “hands on”, bring your pen! Time only permits addressing Housing Act tenancies with Accelerated Possession Proceedings covered in the morning and Open Court action…

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Basic Law for Lettings

Description

During this 1-day course our experienced trainer will present a clear and ‘bang-up-to-date’ knowledge of how criminal and civil law, TORT, contract and statue law. It will also cover the Equality Act 2010 legislation, Gas Safety Regulations 1998 and, of course, the Housing Act 2004 affects residential lettings. There are many other acts, too numerous to mention in this description.

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Serving Notices

Description

Some of the most common questions we get on the Helpline are about the correct service of notices. You don’t have to talk to many agents to find one who has had a case dismissed from court for a defective notice. This course covers in detail and with the time necessary to address this important issue, the “How to” of section 21 and section 8 notices. We look at notice service principles through to what to put in each box. A complete A-Z of notices. With external providers charging up to £100 or more for serving a notice, how ling…

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Management of HMOs

Description

Are you risking unlimited fines? It is amazing how many letting agents run the risk of unlimited fines, simply because they are not fully aware of how easily an ordinary rented dwelling can be turned - almost overnight - into an HMO when there is a change in the occupiers' circumstances. HMOs are not just properties with a certain number of floors; it is how the number of households is interpreted. Even a 2 bed flat with two single ladies, one with a baby is an HMO. So, if there is a change to the number of households in a property,…

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Mastering Inventories, Deposits and Damage Disputes

Description

Protect your agency and your landlords against the embarrassment and financial pain of losing deposit disputes adjudications. This is a crucial one day course for all staff involved in setting up and carrying out inventories and tenant check in/out procedures.

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Intermediate Law for Lettings

Description

This one day course is designed to build on the Basic Law for Lettings course and provides more in depth coverage of important areas of legislation and practice.

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Understanding Tenancy Agreements

Description

Your Tenancy Agreement is a crucial part of your business. Use the wrong type of agreement and you expose your agency to financial risk as well as potentially damaging your professional reputation.

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Understanding Possession Proceedings

Description

Even if your agency does not get involved in the actual possession proceedings, your landlords will expect your staff to give valid, professional advice on what they need to do. Your staff cannot give accurate advice if they do not understand what can be a complex subject. This course is essential training for all staff who advise landlords or who may be involved with residential possession actions. It dispels any confusion about possession proceedings and is a good foundation for any agency that is considering offering a possession proceedings handling service to their landlords (an ideal additional revenue source).

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End of Tenancy Management

Description

Are you confident in all the legal and practical issues surrounding end of tenancy management? This course will not just teach you about serving a section 21 notice or checking out a tenant, but provide you with a comprehensive guide to ALL areas of end of tenancy management. The subject areas will range from a tenants notice to quit, abandonment, surrender to dealing with deposit adjudications.

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Legionella Risk Management

Description

A course which must NOT be missed by any property professional who wants to understand Legionella and manage any risk to their property portfolio.

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Legal update 2023

Description

The legal update will include the changes over the last 6 months and those proposals coming in over the next 6 months. A great course to attend to keep up to date and ensure that you are protecting yourself from the raft of laws being implemented.

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